Killeen Housing Authority Takes Action in Light of Staffing Challenges Affecting Renters
The Killeen Housing Authority (KHA) has issued a statement in response to concerns raised regarding delayed rent payments, following coverage by 6 News highlighting a woman at risk of losing her home due to the housing authority’s failure to pay its portion of the rent.
Cindy Hayward of the KHA explained that staffing challenges have been a significant factor affecting the agency’s ability to operate effectively and address issues related to Section 8 Housing.
In their official statement, the KHA expressed awareness of the challenges faced by program participants and local landlords in terms of payments and communication. They emphasized their commitment to actively addressing these issues and resolving them as quickly as possible. As part of their efforts to improve operations, the KHA has enlisted the assistance of operational consultants and accounting professionals to ensure that both tenants and landlords receive the necessary support during this transitional phase.
While there is no specific timeline provided for the resolution of these challenges, the KHA encourages tenants and landlords to report any problems or concerns to their dedicated email address, [email protected].
The Killeen Housing Authority’s acknowledgment of the issues and their proactive steps to rectify them demonstrate their commitment to improving the situation for program participants and landlords alike. They understand the importance of timely and accurate rent payments in providing stable and secure housing for their community members.
