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Mortgage Relief

The $10B Homeowner Assistance Fund: Qualify and Apply

GFH Editorial Team
May 10, 2023

The federal Homeowner Assistance Fund (HAF) delivered roughly $10 billion to states, tribes, and territories to help homeowners recover from pandemic-related financial hardship. Unlike a broad stimulus check, HAF funds are targeted, require an application, and flow through state-specific programs. For homeowners who experienced job loss, reduced income, or new expenses starting in early 2020, HAF can cover past-due mortgage payments, property taxes, utilities, and other qualifying housing costs.

What HAF Funds Can Cover

HAF funds are flexible within federal guardrails. Depending on the state, eligible homeowners can use the funds for:

  • Past-due mortgage payments and reinstatement of defaulted loans
  • Forward mortgage payments for a limited time
  • Delinquent property taxes
  • Delinquent homeowners insurance premiums
  • Overdue homeowner association (HOA) or condo fees
  • Utility arrears, including electricity, gas, water, and internet
  • Land installment contracts and manufactured home loan deficiencies
  • Reverse mortgage delinquencies
  • Certain loss mitigation-related legal fees

Exact eligible categories vary by state. Some states focus their HAF dollars primarily on mortgage reinstatement. Others use the funds to cover a wider bundle of housing costs. Check the specific state program's rules before applying.

Who Qualifies

HAF sets three core eligibility screens at the federal level:

  1. Pandemic-related financial hardship. At least one member of the household must have experienced a qualifying financial hardship that began or continued after January 21, 2020. Qualifying hardships include job loss, reduced hours, increased expenses, illness, or a family member's death.
  2. Income limits. Household income must be at or below 150 percent of the Area Median Income (AMI) or 100 percent of the U.S. median income, whichever is higher. Many states set tighter limits to focus funds on lower-income households.
  3. Primary residence. The home receiving assistance must be the applicant's primary residence. Vacation homes, investment properties, and second homes are not eligible.

States can layer additional rules on top of these federal minimums. Common additional requirements include:

  • Current ownership of the home (not inherited without clear title)
  • Loan types eligible for assistance (conventional, FHA, VA, USDA, or specific reverse mortgages)
  • Limits on how much assistance one household can receive

Is There a "Home Inspection" Required?

HAF is not a home repair program. It is a mortgage and housing cost assistance program. There is no routine physical inspection of the home as part of a HAF application.

That said, some applicants may see inspection-adjacent language in the process:

  • Verification of occupancy may include confirming the property is used as the primary residence
  • Property records may be pulled to confirm ownership and lien status
  • For manufactured homes, documentation of the unit and land (or lease) may be requested

If a program asks for an "inspection," it usually means property records review, not a physical visit. Be cautious of scams claiming a paid inspection is needed to qualify for HAF; legitimate HAF programs never charge application fees.

How to Apply

Since HAF is administered by each state, application processes differ. The general steps:

  1. Find your state's program. The Consumer Financial Protection Bureau maintains a list of state HAF programs at consumerfinance.gov.
  2. Review eligibility rules. Confirm that your income, hardship, and loan situation match what the state program supports.
  3. Gather documents. Expect to provide identification, mortgage statement, proof of hardship, income documentation, and property tax or utility bills as applicable.
  4. Submit the online application. Most state programs operate online portals with in-person and phone backup.
  5. Respond quickly to requests. Incomplete applications slow down approvals. Upload missing documents and answer phone calls promptly.
  6. Cooperate with servicer outreach. HAF funds typically flow directly to the mortgage servicer, tax collector, or utility, not to the homeowner. Programs coordinate with these institutions during review.

Timeline Realities

HAF is funded by the American Rescue Plan Act, which Congress passed in 2021. The federal rules allow states to commit funds through a defined period. Once a state hits its allocation or meets commitment deadlines, its program typically closes, sometimes opening a waitlist for canceled files.

As of 2023, many state HAF programs had either wound down or shifted to narrower eligibility. Some states announced firm closure dates, while others kept programs open on a limited basis. The U.S. Treasury has extended program timelines in some cases, but homeowners should assume that every month that passes is a month closer to program closure.

Protections While You Wait

HAF applicants often benefit from servicer protections while their application is pending:

  • Foreclosure pauses. Many servicers pause foreclosure timelines when an active HAF application is in review
  • Fee relief. Some servicers waive or reduce late fees once an application is confirmed
  • Loss mitigation coordination. HAF payments can be paired with loan modifications, deferrals, or forbearance agreements

If you face an imminent foreclosure sale, tell your servicer and the HAF program that a scheduled sale is approaching. Both will prioritize review, but you may also need to file legal motions or consult a HUD-approved housing counselor to delay the sale.

Scams to Avoid

Unfortunately, federal assistance programs attract scams. Protect yourself by following these rules:

  • Legitimate HAF programs are free to apply to. Do not pay application fees.
  • Legitimate programs never ask you to pay to guarantee approval.
  • Legitimate programs do not pay homeowners directly; they pay servicers, tax collectors, and utilities.
  • Legitimate programs will not ask for banking login credentials or passwords.

If something feels off, confirm with your state housing agency or with a HUD-approved housing counselor before sharing documents.

Free Help Applying

Several resources offer free support through the HAF process:

  • HUD-approved housing counselors. Can help evaluate eligibility, prepare documents, and coordinate with servicers
  • State housing agency call centers. Walk applicants through the online portal
  • Legal aid organizations. Provide free assistance in foreclosure-related situations
  • Community-based organizations. Often offer application help in multiple languages

Final Checklist

Before applying, homeowners should gather:

  • Photo ID
  • Mortgage statement, property tax bill, or utility bill showing the account in need of help
  • Proof of hardship (layoff notice, benefits statement, medical bills)
  • Income documentation (pay stubs, tax returns, benefit award letters)
  • Proof of occupancy (driver's license matching the property address, recent utility bill)

HAF is not a silver bullet. It is a targeted tool that helps pandemic-impacted homeowners stay in their homes. For eligible families, the application is worth every minute it takes.

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