PHFA’s November Report on Homeowner Support
The Pennsylvania Housing Finance Agency (PHFA) has provided an extensive update on the ongoing efforts to assist homeowners affected by the disruptions caused by the COVID-19 pandemic. Under the American Rescue Plan Act of 2021, Pennsylvania received a substantial $350 million for administering the Housing Assistance Fund (HAF) program, aimed at preventing mortgage delinquencies, foreclosures, and the loss of essential services for homeowners facing financial hardships due to the pandemic.
The latest data, spanning from July to November, showcases the program’s significant impact. In November alone, the PHFA disbursed an additional $11.7 million to support 14,209 households, bringing the total assistance provided to date to $118 million. The agency emphasizes its commitment to efficiently disburse the remaining $118 million to eligible homeowners by September 2025.
To streamline the application process, the PHFA encourages homeowners to re-register using their new software, enabling them to upload current documents and track their application’s progress accurately. The agency has employed various outreach methods, including emails, letters in English and Spanish, phone calls, and community events, to encourage re-registration. Homeowners can re-register on the PHFA website or by calling the dedicated helpline.
Notably, the PHFA urges applicants facing imminent adverse actions, such as foreclosure or utility shut-off, to promptly notify the call center for priority processing. The agency acknowledges positive feedback from homeowners who express gratitude for the assistance received through the Pennsylvania Homeowner Assistance Fund.
Earlier this year, the PHFA transitioned the management of PAHAF from a third-party vendor to an in-house team to expedite payments. The agency implemented the Neighborly software system, hired additional staff, and strengthened program procedures to enhance efficiency.
PAHAF eligibility includes homeowners experiencing income reduction or increased living expenses due to the pandemic after January 21, 2020. The funds assist with mortgage reinstatement, forward mortgage payments, property charges, and unpaid utility bills, with disbursements directed to authorized third parties. The program is set to disburse the entire $350 million by September 2025.
As PHFA celebrates its 50th year, the agency remains dedicated to providing affordable housing options and economic development opportunities. Governed by a 14-member board, PHFA‘s programs and operations are primarily funded by the sale of securities and user fees, ensuring responsible financial management.
For media inquiries, please contact Scott Elliott at 717-649-6522 (cell) or selliott@PHFA.org.
